I was very impressed with the service I received. The app was easy to use and the communication was excellent.
Common wedding dress cleaning procedures
Our process for wedding dress cleaning in Queenstown
You tell us when to collect your wedding dress
We might be able to collect it as soon as in 30 minutes
We look for stains and start manual stain removal
We verify if the stains are in the process of being removed
We wash the clothes with our special mix detergent
We check again for the stains
We start the drying, folding and ironing process
We deliver the wedding-dress on a day/time of your convenience
What our customers say about our dry cleaning service
Laundryheap is a lifesaver!
Laundryheap is so easy to use! It’s been a lifesaver whilst my washing machine was broken and I have recommended it to lots of friends who all find it great too! I will definitely use it again. The drivers are always polite and washing comes back clean, dry and smelling nice. Thank you Laundryheap!
Excellent service. Thank you.
Choice of pick up and drop off time is so consumer friendly as is alert system of driver approaching! I was alerted to an issue with dry cleaning which we were able to resolve. Excellent service. Thank you.
The laundry comes washed and dry as…
The laundry comes washed and dry as expected. However I once sent a bag of mine that was a reusable bag and they never sent it back to me. Apparently customers need to always ask for a bag from them but the guy that got the bag never told me that information and I lost my bag.
How it works?
1. Schedule your collection.
Plan your day with ease. Choose a collection and delivery time at your convenience.
2. Pack your laundry.
Pack your items in a disposable bag. Use one bag per service. Our driver will transfer them to reusable Laundryheap bags which you can keep for your next order.
3. Wait for our driver
You’ll receive a notification when our driver is nearby. They will collect your bags and take them to your local cleaning facility.
4. Relax while we take care of your laundry
Your local partner facility will clean your items with utmost care. Our driver will then deliver them back to you whenever you like. You’re in full control of your delivery and can always reschedule if not at home.
Get laundry and dry cleaning delivered to your doorstep in 24h.
Free same-day collection
Our driver picks up your dry cleaning in the same day. No additional fees.
Delivery in less than 24 hours
We collect, clean and deliver your laundry and dry cleaning in 24 hours.
Standard wash for just $29.9
Per load of 6 kg - 30° machine wash and tumble dry.
FAQ - common wedding-dress dry cleaning questions
We might be able to help you with that! Just get in touch with our team by sending an email to email@example.com or by writing to us on live chat, directly in our app, and send us a picture of the dress. As wedding dresses are extremely delicate, the price will vary depending on size, fabric and embroidment. We'll check with our cleaning partners and confirm if we can help and at what cost.
Laundryheap provides different services.
Laundry service - the items of clothing are machine washed at 30 degrees and tumble dried at a medium temperature, then packed together.
Dry cleaning & ironed laundry - the items are processed individually, either dry cleaned or washed, then ironed and placed on hangers for you to wear immediately.
Ironing only - you can send us your clean clothes and we can iron them for you. Please have in mind that ironing will not remove all wrinkles if the clothes are extremely creased. If this is the case, we strongly recommend opting for a "Dry cleaning & ironed laundry" service.
Bedding - Items such duvets, pillows, blankets, etc, will require a 72h processing time and they will be priced individually.
Please note that some services might be available only in certain areas, so please check our website for more details.
After your items are collected by our driver, they are taken to one of our partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemised and processed. We have partnered only with high-quality cleaners to ensure your items are treated with the utmost care.
Cities we're popular in
Shirt on Hanger
Bed Sheet - All sizes
Jacket / Blazer
Duvet Cover - All Sizes
Trousers / Jeans
Cap / Hat
Book our 24h dry cleaning delivery service.